What toll does it take on your health if you are subjected every day at work to an un-healthy work culture? In the March newsletter we talked about the importance of having a clear and thoughtful business mission statement; and I gave you the following example:
We are committed to providing an exceptionally healthy Mind, Body, and Heart experience to the wellness community we serve. We are dedicated to transforming lives and breaking through barriers to embrace a healthier life-style, by inspiring your goals to become a reality in a fun and dynamic environment. Our passion is beyond the limits of possibilities and is fueled by our endless positive attitude and the desire to exceed the expectations of others. We not only inspire results we deliver results.
Wow – as an employee, who wouldn’t want to work for a company whose business culture actually embraced what they said and practiced it? And as a business owner and entrepreneur, what would it mean to the success of your business? Several years ago I worked for a company that had a mission statement equally empowering and made all of its employees memorize it. Why, because when the CEO or someone from the corporate office showed up, many times, without advanced notice, you might be asked to quote the mission statement from memory.
Ironically, great importance was placed upon knowing the mission statement but little effort was made by its superiors to actually demonstrate its values. Most companies have a PR firm write their statement, and unfortunately all too often the time, energy and commitment necessary to actually live up to their well-crafted words are ignored and fall by the wayside. I ask rhetorically, do you think employees are spurred on to greatness by this or is personal job success left instead to the strength alone of one’s individual integrity; and what effect does this have on overall morale?
The top executives of an organization set the tone and example that will be followed by its managers and workers. This establishes what the working culture is going to look like, how it is going to feel, how it will be implemented and how serious they are about practicing and living it. SheaNetics has a mantra for creating and executing a plan and making it work. “Embrace it” – “Own it” – “Live it”.
The Law of Attraction suggests that we attract or get what we think about. And, the Law of Cause and Effect suggests that for each cause there is an effect that influences something else. The Laws of Communication[i] provides that individual and organizational performance can be correlated to how supervisors and the organization as an entity communicate their message to workers and even stakeholders. If organizational leaders plan purposely and communicate effectively, they inspire a more positive attitude and workplace environment; a greater willingness to share and support the input of others and gain increases in overall employee performance.
When employees flounder and do not prosper and grow, you are dealing with an “anything goes” situation. This means that little structure, training and guidance exists. It’s a one step forward and two steps back mishaps and at best they are delivering mediocre performance. The worker mentality is fixed on do only what is required to get by; they are shooting from the hip, and are flying by the seat of their pants. They suffer and so does the company. Does any of this sound or feel all too familiar?
The role of every good leader and supervisor in an organization is to communicate the company vision, mission, intent, and philosophy and to lead by example every day. In addition, such attributes of good leadership is not for the front office alone. At all levels of corporate life, the central theme should always be to set the best example. When both management and staff are on board, this sharing of a common value system creates an ideal workplace. The standards for excellence are not vacant, vague or strained. Rather, they are clear, manifest and alive as they are reflected in the actions of the corporate leaders which are mirrored by its employees.
Embrace it means to be passionate enough about your vision to make it succeed. Own it means finding the Self-Control, which is accepting the responsibility, that you and only you have the knowledge, willpower and the perseverance to make it a reality. Live it means you now can enjoy the benefits of all your hard work, but you still have to keep working efficiently to maintain those efforts.When employees share management’s vision and feel valued as an important part of the organization they are self-directed to accomplish assigned tasks; they accept responsibility for performance improvement; they are able to modify goals as goals and conditions change and are champions of making positive changes. This type of healthy culture promotes interactivity, openness, visualization, involvement, and energized cooperation and communication. Strong leaders who walk the walk and talk the talk are rewarded with loyal and relentless followers.
Best practices and organizational benchmarking reflects that when organizational leaders manage and lead by example, organizations experience decreased levels of anxiety and stress along with rising productivity and job satisfaction. Research also shows that successful communication between employees results in increased satisfaction and higher morale. It is of further note that even without the buy-in of management, when a single employee adopts and demonstrates an ethical code of behavior and a clear sense of corporate purpose with every action, such conduct can be a positive influence on others.
Creating a healthy and productive business culture takes a caring heart that is driven by helping to set the best example possible and BREAKTHROUGH the barriers of mediocrity. This is not a matter of chance but certainly a successful business culture is most easily accomplished when its origins are top-down. However, the influence of a single dedicated employee can provide the ripple effect needed to start the process so others can embrace it. Your leadership can make the difference by inspiring others to follow.
I Am A Rainmaker